Marlene earned her stripes as a leader in taxonomy management when she led a team, as a System Development Manager at Digital Equipment Corporation that developed one of the first successful corporate implementations of a faceted taxonomy system. TIMs was used to manage a network of distributed business intelligence applications. The system accelerated tagging through use of cr0ss-connections (RDF-like) relationships, and was tied into a global search interface, so that the system could automatically highlight user terms that had no matches to be researched for addition to the taxonomy. Since then, Marlene has done research on taxonomies at Massachusetts Institute of Technology (MIT )and worked at Harvard Business School Publishing. Over the past 10 years she has worked in education, training and consulting. Marlene has a lifelong interest in making information accessible. She holds masters degrees in Library and Information Science, Education, and History. In the 1970’s, she served as a Acting Regional Historian of the National Park Service, serving the North Atlantic Region.
Heather Hedden is a highly respected speaker, lecturer and consultant in taxonomy development and
information architecture through Hedden Information Management . She teaches online and onsite continuing education classes, “Taxonomies & Controlled Vocabularies” and “Creating Website Indexes,” through Simmons College Graduate School of Library and Information Science .
Heather has published numerous articles on information management, taxonomies, and indexing in /EContent Magazine/, /Intranets/, /The Indexer/, /Key Words/, and other publications. She has also written a book, /Indexing Specialties: Web Sites//, published in
2007 by Information Today Inc. She is the founder and manager of the Taxonomies & Controlled Vocabularies Special Interest Group
<taxonomies-sig.org> of the American Society for Indexing and past president of the New England Chapter of the American Society for Indexing.